Stay Ahead with Hosted VoIP
Business VoIP service is constantly moving forward. The key to staying ahead is to have access to the latest phone system features as soon they are available, at little or no additional cost. That’s why we’re committed to consistently building the QLocal VoIP feature set.
You don’t have to perform any special maintenance or system upgrades to receive the latest updates. QLocal can keep you on top of the latest developments in VoIP PBX technology entirely from remote, starting today with the features listed below.
Dynamic Auto Attendant
Your auto attendant welcomes your callers and guides them to the appropriate employee or department. Upload your custom greeting through the web, record it over the phone, or enlist the aid of our professional voice talents to create a recording for you.
Unified Voice & Fax Messaging
Use a single phone number for both voice and fax calls. All voicemails and fax messages can be sent as email attachments to the addresses of your choice or accessed at any time through the web. Upload and send fax messages through your Internet Control Panel.
Teleconferencing Center
Hold weekly meetings with our fully functional tele-conferencing center. Create ad-hoc meetings or schedule meetings with your clients right from your Internet web control panel.
Call Recording
Record some or all of the calls you receive, whether for employee training purposes or to protect your business against disputes and misunderstandings. Access these recordings any time through your Internet Control Panel, or have them delivered to you as an email attachment.
Calling Card Service
Place long distance calls from anywhere by simply calling into your toll-free number. Each employee can be setup with their own personalized calling card code so that you can easily track the activity by employee.
Advanced ACD & Call Queue
Choose how your calls are forwarded, including round-robin, simultaneous, least-time, and skills-based distributions. Keep your callers in a queue for a representative during your peak hours instead of losing them to voicemail.
Internet Control Panel
Our Internet Control Panel gives you total access to call routing features, voice and fax messages, call reports, account information, and more. Your employees can access their voicemail and change their personal settings online.
Call Reports
Generate, filter, and export detailed call reports online with easy-to-read spreadsheets. View the real-time status of your QLocal VoIP PBX at any time.
Softphone Software
Use your QLocal VoIP PBX wherever you go with an award-winning softphone solution from CounterPath. Take your calls and stay connected with your office with features like VoIP presence, contact management, and call traffic history.
Toll-Free Service
Our toll-free service has some of the best rates in the industry. Capture more business by having a national toll-free number. We are only one of the few providers able to offer true 800 toll-free access number as well.
Traditional PBX features
While QLocal provides you with the latest and greatest VoIP features, it’s important that this new technology
doesn’t come at the expense of the standard PBX utility your workers need on every call.
QLocal VoIP service, combined with Polycom’s feature-enabled VoIP phones, gives you and your workers access
to a full complement of easy-to-use features that will help your business communicate more efficiently.
- 3-Way Calling
- Call Transfer
- Hold Music
- Do Not Disturb
- Speed Dial
- Speakerphone
- Off-Hook Call Placement
- Call Mute
- Distinctive Rings
