QLocal - Services


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We offer a variety of services that you usually would not see all offered by the same company. The reason we do this is because we want give you the opportunity to gain access to all the products and services that you would usually have to obtain by contacting at least 4 or 5 different companies. We know your time is valuable and that is why we would like to do the searching for you.

The Way It Works

1. We meet with you for a FREE initial consultation so that we may understand your business and your company's needs.

2. Once we have a good understanding of your business we then suggest to you the services that we think will most benefit you and your company. Of course at no time are you obligated to purchase anything.

3. Once you have decided on which of the services we suggested to you would best fit your company we then draw up a timeline and execution plan for you to review.

4. Finally we then manage the development, rollout, and completion of your services. Once you have confirmed that you are satisfied with the results of the services we will provide you with on going support as needed.

Description	Detail
Telecom Management Services Stop spending countless man hours managing your telecom services for your company. We have worked as IT professionals managing internal telecom services so we know just how time consuming it can be. Let us manage your telecom services at no cost to you. That’s right! At no cost to you we will do a full audit of all of your telecom services and then suggest the telecom products that will give you the most value. We will then manage all aspects of your service from installation to billing and even repairs. So you never have to deal with your telecom service provider(s) unless you really want to.	FREE Audit of Your Telecom Services At no cost to you we will review all of your telecom bills to find out what services you are using. In addition we will identify unneeded items on your bills to help you cut your monthly costs. Once the audit has been completed we will then suggest to you the best telecom providers for your company based on your current and future telecom needs. FREE Audit of Your Telecom Services Free Migration of Your Telecom Services Once the audit has been completed we will then assist you in transferring your current telecom services to your new more cost efficient provider(s). We will devise a rollout plan that will fit your needs and timeline. We will be with you the whole way and at no cost to you. Free Migration of Your Telecom Services Free Management of Your Telecom Services Once all of your services are up and running we will then provide you with ongoing support and management of your telecom services. If you wish to add to new services, have a problem with your bill, or have a problem with one of your telecom services we will handle all of it. You never have to deal with the telephone company again unless you really want to. Free Management of Your Telecom Services How can you offer all of these services for free? We can offer you all of these services for free because since we are acting as an agent for the telephone company they pay us on a monthly basis to manage your account for them. So our success is directly dependent on how happy you are with the services we provide to you. Unlike a salesperson for the communications company who makes a onetime commission and is only interested in the sale and not very interested in helping you once you have established services with their company. How can you offer all of these services for free? What types of telecom services will you manage for us? We will manage just about any telecom service under the sun for you. We have many potential telecom vendors ready to provide you with Local Telephone Service, Long Distance, Cellular Phone Service, Broadband Internet Services, Integrated VOIP Services and an array of other services. Only after we complete the audit of your current telecom needs services will know which company and products will be right for you. What types of telecom services will you manage for us?
Credit Card Processing Services No matter if you are ringing up millions of dollars in card volume or just a few thousand we will tailor a program to satisfy your bankcard processing needs. Plus with our FREE 24/7/365 customer support you will never get stuck unable to process a customer’s bankcard. With us you will never have to worry about being stuck in a term contract because we offer our services on a month-to-month basis.	Why Accept Credit and Debit Cards? By 2008, almost two-thirds (63%) of all consumer purchases will be made using credit, debit, and other forms of electronic payments—well over $7 trillion!1 Offering customers the option of paying with a card is no longer a luxury, it's a necessity. Why Accept Credit and Debit Cards? How Much Does it Cost? Our rates vary by the amount of volume your company does. We will do our best to either meet or beat your current processor’s rate. Our rates are as follows, but they could be lower. Discount Rate for Visa and MC (swiped): 1.76% or lower Discount Rate for Visa and MC (key-entered): 2.44% or lower Credit Card per Authorization Fee: $0.23 Debit Card per Authorization Fee (using a pin): $0.21 One-Time Setup Fee: $59 Application Fee: Free Time to funding: 2-3 business days How Much Does it Cost? Free Terminals and/or Processing Software When you open a merchant account through us you do not need to spend the industry average of $300-$1500 because we will give you the credit card terminal and/or software needed to process credit cards for free! In addition if you already have a credit card terminal we will reprogram it for you for free as well. Free Terminals and/or Processing Software Free Quickbooks Accounting Software When you open a merchant account through us we will give you a free copy of the latest version of Quickbooks Pro accounting software. Our merchant services are fully integrated into Quickbooks so every one of your transactions is automatically downloaded into Quickbooks. Free Quickbooks Accounting Software 3rd Party Accounting Software Transaction Integration If you are currently using another 3rd party accounting application we will do our best to integrate and automatically download your credit card transactions into your accounting application. *Additional fees may apply. 3rd Party Accounting Software Transaction Integration
Quickbooks Training We offer on-site and classroom, and online training services for all non-industry specific version of Quickbooks including Basic, Pro, Premier, Enterprise and even Point of Sale.	On-Site Training No matter if you are located in California or New York we will bring our training center to your office. We will custom tailor a training curriculum for what you want your employees to learn. The class will be taught by one of our expert trainers. This is the most cost effective method because you don’t have to worry about paying travel expenses for each of your employees. Plus it is a flat fee for the training so you can have as many employees as you want to attend the training class. On-Site Training Classroom Training If you prefer a more structured learning environment then our classroom training is for you. You come to our training facility where you will spend two 8 hour days in an intensive hands-on training class. We will provide you with all the materials you will need including a training manual that you will be able to take with you. Classroom Training Interactive Online Training If you are looking for training on how to perform a specific task in Quickbooks or just don’t have the available resources for the on-site or classroom training then this option is for you. You tell us exactly what you would like to accomplish then with your explicit permission we will remotely connect to your computer as if we were sitting in front of your computer screen. This allows us to conduct a training session without actually being at your office. Interactive Online Training
Data Integration Services We know that nothing is more important to you than having the data to make those important business decisions, but sometimes you run into road blocks when two of your business systems do not work together. This is where we can help.	Quickbooks Data Integration If you need to get data in and out of Quickbooks and the built-in import and export features in Quickbooks just aren’t cutting it for you then you have come to the right place. Whether you just need to import or export customer information to and from excel or need to constantly synchronize Quickbooks with an external application we can get it done. Quickbooks Data Integration Other Data Integration Services Data migration, synchronization, and manipulation are not unfamiliar tasks for us. If you need to get data from one system or format transformed to another system or format we would be happy to help you out. We specialize in transferring data to and from Excel, Access, MSSQL 2000, MSSQL 2005, and flat text files, but in no way are we limited to just these formats. Other Data Integration Services
Online Data Backup, Storage, and Disaster Recovery Services Are you prepared if disaster strikes? Backing up your data to an offsite location is essential to safeguarding your data in the event disaster strikes. What would you do if you lost all of your vital data needed to run your business? Don’t worry we can help. Our online backup system backs up all of your important data over the internet to our redundant backup system located in our data center. Not matter if you have 1 computer 100 networked computers we can backup all of them without even interrupting your day-to-day operations.	How Does It All Work? We install backup software on each computer that you wish to be backed up. Then at a specific time we will backup all the files that you specify to our data center over a . You have full control over what gets backed up every night. In addition if you need certain files backed up more than once a day we can accommodate this as well. How Does It All Work? How Long Do You Keep My Backup Up Data? We can keep your data as long as you wish. It is really up to you. Many companies prefer to backup their data daily keeping a different backup set for each day of the week. Then at the end of each month and at the end of the year a separate backup set is created that is kept indefinitely so they can always retrieve their data from past months or years if needed. How Long Do You Keep My Backup Up Data? How Safe Is It Really to Transmit My Data Over the Internet? Before your data is transmitted over the internet it is first backed up locally on to your computer and then encrypted using your choice of eight of the strongest cryptographic methods in the world for complete security. Your data can be encrypted up to 448 – Bit encryption. This can be very helpful when having to comply with HIPAA security standards. Once your data has been encrypted not even we can read your files. How Safe Is It Really to Transmit My Data Over the Internet? What Types of Data Can Be Backed Up Using Your Backup Software? Our backup system can backup Files, Folders, System State, Active Directory, Open Files, Microsoft SQL Server databases, and Microsoft Exchange Server Data Store and Email Boxes. If you have any special needs not in this list please let us know and we will try to accommodate you. What Types of Data Can Be Backed Up Using Your Backup Software? What Happens When We Need to Restore Our Data? There are several options available for restoring your data. 1. You can always use the backup client on your computer to restore your files at any time. 2. We can overnight you your data on a hard drive or DVD depending on the amount of data being restored. Then you can use the backup client to restore your data from the DVD or hard drive. 3. If you need the data immediately and option #1 will not work for you we can ship the data to you use a major airline so that you receive the data in a matter of hours. Then you can use the backup client to restore your data from the DVD or hard drive. What Happens When We Need to Restore Our Data?
Custom Application Design and Documentation We offer professional application design services where we will design any application that you wish to your exact specification. We offer development using C++, C#, VB.Net, ASP.NET, and VB 6.0. We also specialize in database design using MSSQL Server 2000 and 2005 with DTS and SSIS packages. All of our applications are designed and tested using Microsoft’s best practices design specifications.	Application Migration If you have an application written in an older technology that you need rewritten in a newer technology we can get this done for you. We have migrated many applications from various technologies to the .Net framework. Application Migration Internal Application Design If you need an application design to be used internally in your company we would be happy to design it for you. Just provide us with your design specifications and we will get to work on it. Internal Application Design External Application Design If you need an application designed to be sold to external customers we would be happy to design it for you. Along with the design of the application we will package and brand it for your company so that no one will ever know that it was not designed by you. In addition we will also provide any end user documentation and training needed to operate the application. Once the application is complete you will have full ownership of the application so you will not even have to pay any royalties for resale of the application! External Application Design Documentation Services We provide professional documentation services for any technical training and/or user manuals you may need. Documentation Services Web Applications We have extensive experience designing and deploying web applications. A web application in its simplest form is a smart website. Web applications usually incorporate databases and some sort of automation into their design. If you are in need of a web application feel free to give us a call. Web Applications Web Portal/Intranet Applications Do you have problems making files and information available to your users and/or customers? Maybe you need a web portal. A web portal helps gather information and files into a single easily accessible place. Whether you have customers who need to view their invoices and previous purchases or internal users who need access to files and daily reports we can get it done for you. Web Portal/Intranet Applications
IT Services We offer various services to provide you with IT support if you do not have the personnel to perform certain tasks or would just like to lighten the load of your existing IT department. You can think of us as an extension to your IT department.	Technical Support If you do not have your own internal IT department and are in need of a resource you can contact to help walk you through day-to-day speed bumps you have with your internal computer system we can help. You would just call our support line 800# and we would be happy to walk you through any issue you may be experiencing. Technical Support Helpdesk Services If you have the need for a support center for your internal and/or external customers which has a personalized 800 number we can help. Our professional technically experienced staff will act as if we work for your company. You will receive weekly, bi-weekly, or monthly reports of all issues resolved and unresolved that were called in to the support center. Helpdesk Services Administration and Configuration of Desktops and Servers If you have the need for a support center for your internal and/or external customers which has a personalized 800 number we can help. Our professional technically experienced staff will act as if we work for your company. You will receive weekly, bi-weekly, or monthly reports of all issues resolved and unresolved that were called in to the support center. Administration and Configuration of Desktops and Servers Website Hosting and Maintenance Services Do you hate having to constantly update your website? We will host and maintain your website for you. Depending on the maintenance required for your website we will create a custom hosting and maintenance package for you. Never again will you have to worry about updating your website. Website Hosting and Maintenance Services


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