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7/25/2012 8:22:32 PM - Where Are My Leads?
Did you know that the odds of qualifying a called lead decreases by over 10 times in the first hour? Pretty scary, seeing that most sales reps are not even aware that a lead has been assigned to them until some times the day after it has been received into the main queue!
This statistic was obtained by The Lead Response Management Study, conducted by the LeadResponseManagment.org. They examined 3 years of data across six companies that generate and respond to web leads, from over fifteen thousand leads and over one hundred thousand call attempts. They put together a lot of very helpful and interesting metrics; learn more at
http://www.leadresponsemanagement.org/lrm_study
The main point of this story is that the faster a rep can call a lead, the better the chances of qualifying. But, for companies swamped with leads, and maybe one or two managers to portion out those leads, the task can be more than just daunting. Thankfully, we have the remedy with our EZ Assign app for Salesforce.
EZ Assign is the first and only multi-queue, user or queue centric lead and case assignment applicaton for Salesforce. EZ Assign runs native within your org so that your sensitive data never leaves your organization. Here are a few other highlights:
• EZ Assign is capable of handling assignments from an unlimited number of Queues in both round robin and load-balanced scenarios.
• EZ Assign can handle literally hundreds of thousands of record assignments within minutes, and has been tested extensively.
• EZ Assign installs with almost no need for configuration.
• The application is customer-driven, and evolves according to your specific business processes. Our developers and technical architects are always available for personalized support.
• EZ Assign is the most affordable app of its kind; fee structure is bucketed according to annual use estimates, so you only pay for what you use.
To install a free 30 day trial, go to
www.ezassign.net
.
6/5/2012 8:59:22 PM - Talking Logos
We have retained marketing evangelist Laura Lorenz with Leading Results to shine up our business presence. In one of our meetings last week, she asked what our talking logo was. Well, she had me stumped, as I had images in my mind of a little logo with a mouth, but I was all wrong!
A talking logo is what you answer when someone asks what it is your company does. Your initial answer should elicit even more questions from the asker. After brainstorming, we came up with this as our talking logo:
"We build tools that get the job done right."
When they ask, "What do you mean? What kind of tools?" our reply will be:
"Our tools are applications designed by Salesforce users for Salesforce users, that have evolved from actual customer experiences".
Shoot us an email and tell us what you think!
5/8/2012 10:51:42 PM - QLocal Goes Social!
Connect with us on Twitter @QLocal_LLC_USA and follow us. Also, check us out at LindkedIn, and on Facebook at
www.facebook.com/QLocal-LLC-USA
You can also "Follow" or "Like" us by clicking on one of the buttons at the bottom of this and other pages on our site.
4/29/2012 3:20:32 PM - Help Us Pick Our New Tag Line
Everyone who is a QLocal customer or partner is familiar with our current tag line: "Your Business IS Our Business".
Well, QLocal is evolving. And even though we have always had our customers' best interest in mind and have tried to adhere to Best Practices on our own, we want to make sure that our customers are doing that too: using the tools at their disposal, such as Salesforce CRM, in the most efficient way possible.
With this in mind - the Best Practices part - we are revamping our image and our tag line to reflect this push to insure that our customers are "doing it right". So far, we have come up with this tag line:
"QLOCAL - We make sure you do it right."
or what about
"QLOCAL - We help you do it right."
Shoot us an email and let us hear your ideas!
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